Privacy Policy
Privacy Policy
Effective date: April 23, 2026
Introduction Steve’s Concrete, Inc. (“we,” “us,” “our,” or “Steve’s Concrete”) operates this website, applications, and other services (collectively, the “Services”). This Privacy Policy explains how we collect, use, disclose, and protect personal information, and describes your rights and choices about your information.
Information We Collect a. Information You Provide Directly
Contact information: name, email address, phone number, mailing address.
Business information: company name, job title.
Service details: project descriptions, estimates, plans, site addresses.
Payment information: credit card or bank information submitted to our payment processor (we do not store full payment card data on our servers).
Communications: messages, inquiries, survey responses, and other content you send to us.
b. Information Collected Automatically
Technical data: IP address, device type, operating system, browser type, screen resolution.
Usage data: pages and content viewed, navigation paths, time and date stamps, referral and exit pages.
Location data: approximate location derived from IP address or device settings when permitted.
Cookies and similar technologies: identifiers used to recognize your device and preferences, analytics, and advertising purposes.
c. Information from Third Parties
Providers: payment processors, marketing platforms, analytics services.
Public and commercial sources: business directories, credit reporting agencies, or publicly available information.
Social media: if you interact with us via social networks, we may receive information from those platforms consistent with their policies.
How We Use Information We use personal information for purposes including:
To provide, maintain, and improve our Services.
To communicate with you about estimates, appointments, projects, invoices, payments, and customer support.
To process payments and prevent fraud.
To respond to inquiries and requests.
To send marketing communications and newsletters where you have consented or where permitted by law.
To analyze use of the Services, run analytics, and improve user experience.
To comply with legal obligations, enforce our terms, and protect rights, property, or safety.
Legal Bases for Processing (for residents of the European Economic Area and other places where applicable)
Performance of a contract: to provide requested services.
Legitimate interests: for analytics, security, fraud prevention, and direct marketing (balanced against your rights).
Consent: where required for certain communications or tracking technologies.
Legal compliance: to comply with legal obligations.
Sharing and Disclosure of Information We may share personal information with:
Service providers and vendors who perform functions on our behalf (payment processors, hosting, analytics, CRM, marketing).
Contractors and subcontractors working on your project (e.g., suppliers, labor partners) for project delivery.
Professional advisors: lawyers, accountants, auditors.
Government, law enforcement, or regulators, when required by law or to protect rights and safety.
Business transfers: in connection with a merger, acquisition, sale of assets, or reorganization; we will require the buyer to honor this policy.
With your consent or at your direction.
Cookies and Tracking We use cookies and similar technologies to enable core functionality, remember preferences, provide analytics, and deliver marketing. You can control cookie preferences via your browser settings or specific opt-out mechanisms where offered. Disabling certain cookies may affect functionality.
Data Security We implement reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, use, modification, and disclosure. No system can be completely secure; we cannot guarantee absolute security.
Data Retention We retain personal information as necessary to provide services, fulfill legal obligations, resolve disputes, enforce agreements, and for legitimate business purposes. Retention periods vary by data type and legal requirements.
Children’s Privacy Our Services are not directed to children under 13 (or higher age where applicable). We do not knowingly collect personal information from children. If we learn we have collected information from a child, we will take steps to delete it.
International Transfers Personal information may be stored and processed in the United States or other countries where our service providers operate. When transferring data internationally, we take steps to protect it in accordance with applicable law.
Your Rights and Choices Depending on your location, you may have rights including:
Access: request copies of personal information we hold about you.
Correction: request correction of inaccurate or incomplete information.
Deletion: request deletion of personal information, subject to legal exceptions.
Restriction: request restriction of certain processing.
Portability: request transfer of your information in a structured format.
Objection: object to certain processing, including direct marketing.
Opt-out: opt out of promotional communications
